Loaner Program Undergoes Changes for More Efficient Service
The Loaner Program is a valuable service provided by ITS allowing faculty and staff to access equipment such as PC laptops, MacBook Pros, digital cameras and LCD projectors when needed for university business purposes, working on projects at home or for other extenuating circumstances.
The Loaner Program is overseen by the Production Services staff on the 5th floor of Robinson Tower in Suite 580. In the past, those faculty and staff who needed equipment would call Tom Waden to see if he had a laptop available. However, starting this semester, the Loaner Program now has an online request form.
“Our hope is that this will streamline the process,” said Tom Waden of Production Services. “Faculty and staff can request equipment using the online form, and if that equipment is available, I will email them with a reservation confirmation and pick-up time.”
All laptops in the Loaner Program now use PGP Encryption software. This means that anyone checking out a laptop will need to allow time for Waden to set up their user name and password and give them a demonstration of how the log-in will work.
“PGP will ensure any information faculty and staff store on the computer is safe,” said Waden.
Due to the high usage of the Loaner Program, all reservations must be made three business days in advance, and all equipment must be returned no later than noon on the day it is due back. As always, a signature is required when checking out this equipment. Your signature indicates you agree to repair or replace the equipment in case of damage or loss. For more information, you can read the Loaner Equipment Guidelines or contact Tom Waden at ext. 4126.
